Confidence via transparency

Legal Documentation

Stimulating confidence through transparency. In order to entirely understand the implications of investing with Kowela, please read and acknowledge our legal documents.

Legal Statements

General Risk Disclosure

Ensure that you are aware of all the risks involved when investing online, in a fair and non-misleading basis.

Terms of Use

Be carefully informed about the terms and conditions of Kowela while using our services.

Privacy Notice

This statement discloses all the methods that we use to gather and protect your private information.

Order Execution

This statement provides an overview about our execution and the principles that we follow for our clients' orders.

Know-Your-Customer Process

This statement explains our mandatory framework that we use for the client identification process.

Money-Laundering Prevention

Our Anti-Money Laundering (AML) procedures and internal controls are designed to ensure full compliance with all applicable regulations.

Complaint & Dispute Management

Complying with all ethical considerations, we provide a fair and reliable approach to handling any complaints and disputes of our clients.

Refund Procedure

Our Refund Procedure is an established criteria for returning payments in a fair and consistent manner.

Conflict of Interest Policy

An established criteria to identify, track, manage and where possible disclose conflicts of interest that come up periodically.

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